FAQ

Order & Service Information

Order Preparation
Orders are typically prepared within 1–3 business days.

Shipment Updates
Tracking information is sent after an order is released to the carrier. Updates may take up to 24 hours to appear.

Order Changes
Orders may only be modified before processing begins.

Payment Options
Secure payment options available at checkout may vary.

Delivery Areas
Available delivery options are displayed during checkout based on address.

Item Issues
If an item arrives damaged or incorrect, contact us within 48 hours with clear photos for review.