RETURN POLICY
Return Review Guidelines
Return requests are evaluated individually using consistent internal criteria.
Eligibility Period
Requests may be submitted within 14 days of delivery when the item:
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Has not been used
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Includes original packaging
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Is accompanied by valid purchase confirmation
Items Not Reviewed for Return
Return requests may not be approved for:
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Final-price or clearance items
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Opened items intended for personal or hygiene use
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Items showing damage from misuse
Return Request Process
Customers must contact support before sending items back. Approved requests will receive return instructions.
Return shipping costs are the customer’s responsibility unless the item is confirmed to be defective or incorrectly supplied.
Refund Handling
Approved refunds are issued to the original payment method after inspection. Processing time may vary by payment provider.