RETURN POLICY

Return Review Guidelines

Return requests are evaluated individually using consistent internal criteria.

Eligibility Period

Requests may be submitted within 14 days of delivery when the item:

  • Has not been used

  • Includes original packaging

  • Is accompanied by valid purchase confirmation

Items Not Reviewed for Return

Return requests may not be approved for:

  • Final-price or clearance items

  • Opened items intended for personal or hygiene use

  • Items showing damage from misuse

Return Request Process

Customers must contact support before sending items back. Approved requests will receive return instructions.

Return shipping costs are the customer’s responsibility unless the item is confirmed to be defective or incorrectly supplied.

Refund Handling

Approved refunds are issued to the original payment method after inspection. Processing time may vary by payment provider.